The Curriculum

This course is designed to provide an introduction to the hospitality industry and an appreciation of the scale and importance of the five main sectors, travel/accommodation, meeting/event planning, catering, managed services and entertainment. The analysis of the main part of the company will be analyzed, to develop knowledge of the different factors of the company and the constraints under which the department and the work will work.

This module aims to explore clear answers to a simple but still perplexing question: how can leaders influence people and themselves to create quality work and a productive work environment. As such, this module is not intended to make students better hospitality managers, but rather to develop their ability to look beyond ordinary jobs and tasks and to expand their skills in areas that require discipline to seek in-depth explanations. this and compassion for human behavior. This module requires the development of critical methods for the analysis of people as actors in the service industry and to solve similar problems and situations. It supports research and questions about the culture and the nature of the perceived barriers to the integration of other aspects of the work of people management and operational processes.

This core module is a key factor influencing the development of a number of definable skills that are essential for successful management practices and effective leadership. These include the ability to think and make decisions, manage financial information, including the cost of proposed plans and manage budgets, many team work and interpersonal skills, and others related to the development of personal performance and trust and responsibility. This module also aims to develop other professional skills necessary for the effective management of advanced people and provides opportunities for applied learning and continuous professional development. Critical reflection on the relationship between theory and practice is particularly evident by considering case studies rooted in reality.

In this module, you will learn about List of functions of the H/K Dept, working towards ‘Customer delight’, Organisation of the Hotel, Staff Hierarchy, lines of Authority & areas of responsibility, Vertical & horizontal coordination within & outside the Dept, Effective communications skills, interpersonal skills & good grooming standards, Duties of staff at the managerial level, Duties of staff at the Operational level, duties of staff at the supervisory level, Types of Rooms & suites, Various status of Rooms, Amenities provided in standard, superior & deluxe rooms, VIP amenities, Items provided on request, Placement of Supplies in a room etc.

Develop an overview of the growth of the hotel industry. In the world from ancient times to recent times. Understand the different aspects of the food industry) the work of the different departments of the hotel and their relationship with the food and beverage service, to acquire basic professional skills in the principles of food and related matters. Understand the functions of the F&B department, its functions and its employees. Understand the various non-alcoholic beverages and their preparation and function.

The design and organization of the hotel and its beginnings. – From the job chart to the responsibilities employees from different departments. Identify the market area. Room types, meal plans, prices and to rent a house. Importance, Format, Tools of Reservation.

This module provides opportunities to students to develop specialist event management knowledge and understanding, Gain an appreciation of the essential information and skills students need to be successful working in organisations operating in the conference, events and banqueting sectors.

The student can develop a tourism business idea using different business areas. The student can create new brands that provide different experiences for tourism customers. The student recognizes the potential for success based on market and customer research.

The aim of this module is to provide students with the knowledge and ability to explain the management processes, procedures and issues within different companies. Furthermore, it seeks to give students the opportunity to analyze current developments related to the strategic management of businesses at the corporate level.

This department seeks the development of critical methods for the analysis of the management of the hotel’s finances and the management process and problem-solving skills that managers need to manage effectively and profitably manage the hotel business. It is designed to train students in accounting, but to provide the knowledge and skills that business leaders need to run a profitable business, through an understanding of financial reporting.

This module aims to enable students to gain an understanding of the conceptual and practical aspects of marketing strategy. It is designed to be involved in any for-profit or non-profit organization, or any product or service. Students will select a tourism destination and analyze their marketing plan. They will be required to demonstrate an understanding of the nature of strategic decisions and the types of issues that require their implementation. Therefore, the application of marketing should be studied at a higher level; Also, it is good for students with different marketing skills.

This unit aims to enable students to think and demonstrate justice about values ​​and educational concepts in individual, group and group contexts. The module is designed according to the following aspects of nature: 1. Individual creativity 2. Team creativity 3. Creativity within organisations.

The aim of the module is to acquaint students with the nature, function and management of heritage tourism around the world. The module focuses on the management of heritage tourism, one of the main areas of the tourism industry, which can include tourist attractions such as castles, parks, heritage sites, military bases , creative sites and many other sites built specifically for them to be able to. attract visitors or have changed to accommodate visitors. This means that studies on how to manage heritage tourism can be varied and diverse, even if one aspect they all have in common is their ability to attract visitors to see their properties. It is usually the heritage site that inspires the visitor to visit the destination. Therefore, their effective management is critical to the development and delivery of effective endpoint management..

The main aim of this module is to give students the opportunity to apply their knowledge of the research process and develop an independent research plan to facilitate the gradual development of an MSc thesis. Students will choose an area of ​​research that interests them and contributes to their professional development. This study will focus on secondary and primary research methods appropriate to the chosen topic. The ability to use search engines and libraries with academic journals and books is an important part of the process. In addition, students should read extensively during the research process to develop knowledge and understanding of their chosen field. The module is student specific and the learner will be expected to demonstrate the ability to work independently and provide evidence of individual approach to the completed project.